Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1 business (excluding weekends and holidays) day after receiving your order confirmation email. You will receive another notification once your order has shipped.

Domestic Shipping Rates & Estimates
We offer flat rate shipping within The United States.

  • Standard Shipping: $2.99 (estimated delivery: 2–7 business days)

  • Expedited Shipping: $8.99 (estimated delivery: 1–3 business days)

International Shipping

  • Shipping charges and delivery times will be calculated at checkout.

  • Please note: Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Maison Cle D'or is not responsible for these charges.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 2 days for tracking information to become available.

Shipping to P.O. Boxes
We can/cannot ship to P.O. Boxes. Please contact us if you have any questions. 

Delays
While we do our best to ensure timely delivery, please understand that delays may occur due to high demand, carrier issues, or factors beyond our control.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at maisoncledorllc@gmail.com with your order number so we can assist you.

Contact Us
If you have any questions about our shipping policy, please contact us at:
📧 maisoncledorllc@gmail.com
📞 7742743530